Shipping & Returns

Shipping Policy

When placing an order with MEGAN & CO., you agree to all the terms outlined in our “Shipping Policies” below, please read carefully.  Shipping options may be selected at checkout with our Carrier Calculated Shipping drop down menu.

At MEGAN & CO. Herbal Apothecary and Clinic we processes shipping orders Monday-Friday, from 10 a.m. until 3 p.m. CST.

Please allow 1-3 days for processing. Once shipped, your order should arrive within 3-7 business days depending on your location. Delivery time is calculated in accordance with business days and does not include weekends or holidays. Please note, delivery times are estimated by the carrier and are not guaranteed even if an expedited shipping method is selected. Delays may occur. Delivery times are estimations.

Due to Federal regulations, some essential oils cannot be expedited and must be shipped UPS Ground.We will automatically adjust the shipping carrier to UPS Ground with specific essential oil.

If your parcel is visibly damaged or does not contain the contents you ordered, please retain the package in your possession and notify us via email: meganf@meganandcompanyokoboji.com so that we may resolve the problem.

Please be advised that we do not replace a lost shipment if the carrier delivered an undamaged parcel to the correct address and the parcel was subsequently removed or damaged by a third, unknown party. You may require “Signature Upon Delivery” for a $2.75 fee through the United States Postal Service. If you have concerns about the safety of your delivery, please contact us to apply the “Signature Upon Delivery ” option.

As always, please email meganf@meganandcompanyokoboji.com or call 712.339.9051 with any questions you may have and we will be happy to assist you.

RETURN POLICY

We strive for 100% customer satisfaction. When your order arrives, please check purchased items and contact us immediately if there are any questions or concerns. We accept returns within 30 days of purchase for refund or exchange. Please provide copy of receipt with return. Shipping and handling fees are non-refundable unless it is our error.

Returns may be shipped to

MEGAN & CO.

1711 Hill AVE

Spirit Lake IA, 51360

For questions concerning returns please email us at meganf@meganandcompanyokoboji.com or call us at 712.339.9051

 

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